Why Join This Course

  • Share Your Love for Markham with Visitors: As a local, you have unique knowledge and a deep connection to the city. This course will help you become a confident ambassador who can share insider tips and personal recommendations, making visitors’ experiences unforgettable. You’ll play a key role in showcasing Markham’s best assets, from hidden gems to must-see landmarks.

  • Enhance Personal and Professional Skills: Whether you're looking to develop new communication skills, improve your customer service abilities, or build your resume, the Tourism Ambassador course offers valuable insights that will make you more effective in any role. You’ll learn how to engage with people from diverse backgrounds, answer questions with confidence, and represent Markham in the best light possible.

  • Contribute to the Growth of Your Community: Tourism is a major driver of Markham’s economy. By becoming an ambassador, you directly contribute to the city’s growth and prosperity. You'll be part of an effort to create a positive, welcoming environment that attracts visitors, supports local businesses, and promotes Markham as a vibrant and sustainable destination.

Course curriculum

    1. Introduction To Markham & This Course

    2. Welcome Survey

    3. Why Visitors Are Important

    1. Ambassadors Make a Difference

    2. The Top Tourism Hotspots

    3. Tourism Hotspots: Unionville

    4. Tourism Hotspots: First Markham Place

    5. Tourism Hotspot: Main Street Markham

    6. Tourism Hotspot: Downtown Markham

    7. Tourism Highlight: Rouge River Brewery

    8. Tourism Highlight: Joyride 150

    9. Utilizing the Destination Markham Website

    10. Events & Activities: Year-Round Fun

    11. Explore Events

    12. Explore Activities

    13. Explore Markham Hotels

    14. Join The Discussion: Events & Activities

    15. Dining In Markham: Global Food City

    16. Explore Global Food City

    17. Experience Guide & App

    18. Do You Know Markham? An Exercise

    19. What did you learn?

    1. Networking, Volunteering, and Connecting as a Tourism Ambassador

    2. Additional Resources

    3. Stay Up to Date

    4. Closing Remarks

    5. Closing Survey

    6. Share Your Accomplishment

About this course

  • Free
  • 28 lessons
  • 0 hours of video content

Discover your potential, starting today