Tourism Ready: Markham 101
Discover what makes Markham an unforgettable destination, from cultural festivals to food experiences. Learn key attractions, seasonal highlights, and how to guide visitors to the best the city has to offer.
Share Your Love for Markham with Visitors: As a local, you have unique knowledge and a deep connection to the city. This course will help you become a confident ambassador who can share insider tips and personal recommendations, making visitors’ experiences unforgettable. You’ll play a key role in showcasing Markham’s best assets, from hidden gems to must-see landmarks.
Enhance Personal and Professional Skills: Whether you're looking to develop new communication skills, improve your customer service abilities, or build your resume, the Tourism Ambassador course offers valuable insights that will make you more effective in any role. You’ll learn how to engage with people from diverse backgrounds, answer questions with confidence, and represent Markham in the best light possible.
Contribute to the Growth of Your Community: Tourism is a major driver of Markham’s economy. By becoming an ambassador, you directly contribute to the city’s growth and prosperity. You'll be part of an effort to create a positive, welcoming environment that attracts visitors, supports local businesses, and promotes Markham as a vibrant and sustainable destination.
Introduction To Markham & This Course
Welcome Survey
Why Visitors Are Important
Ambassadors Make a Difference
The Top Tourism Hotspots
Tourism Hotspots: Unionville
Tourism Hotspots: First Markham Place
Tourism Hotspot: Main Street Markham
Tourism Hotspot: Downtown Markham
Tourism Highlight: Rouge River Brewery
Tourism Highlight: Joyride 150
Utilizing the Destination Markham Website
Events & Activities: Year-Round Fun
Explore Events
Explore Activities
Explore Markham Hotels
Join The Discussion: Events & Activities
Dining In Markham: Global Food City
Explore Global Food City
Experience Guide & App
Do You Know Markham? An Exercise
What did you learn?
Networking, Volunteering, and Connecting as a Tourism Ambassador
Additional Resources
Stay Up to Date
Closing Remarks
Closing Survey
Share Your Accomplishment